Privacy Policy

This Privacy Policy explains how Tao of Flow LLC, doing business as Tao of Flow ("Tao of Flow," "we," "us," or "our"), collects, uses, discloses, and protects personal information when you use the Tao of Flow mobile application, website, and related services (collectively, the "Services").

Scope

This Privacy Policy applies to the Tao of Flow mobile applications, website at taoofflow.ai, customer support, and any optional integrations or social sign-in features you choose to use.

Information We Collect

• Account information: name, email address, login credentials, subscription status, and account identifiers.
• Profile and onboarding information: goals, preferences, meditation history, session preferences, voice preferences, stressors, and onboarding responses.
• Wellness and sensitive information: mood, energy, tension, sleep-related self-reports, journaling or check-in responses, and health-related metrics from connected devices or platforms where you choose to connect them.
• Usage information: app interactions, device information, crash data, diagnostics, IP address, and app version.
• Purchase information: subscription and transaction metadata.
• Communications: support messages, surveys, and marketing preferences.
• Social or platform data: information made available by Apple, Google, or Meta/Facebook if you use those features.

How We Use Information

• To provide, personalise, and improve the Services.
• To generate meditations, Tao teachings, recommendations, and in-app guidance.
• To maintain your account, authenticate access, and process purchases.
• To provide support, security, fraud prevention, and legal compliance.

Sensitive and Health-Related Data

Tao of Flow is a wellness service and may process wellness and potentially sensitive personal information that you choose to provide. Where required by law, we rely on your consent to process sensitive data. We do not use health-related data for third-party advertising.

Sharing of Information

We may share information with service providers, platform partners, professional advisors, and authorities where required by law. We do not sell personal information.

Data Retention

We retain personal information for as long as reasonably necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.

Account Deletion and Your Choices

You may request deletion of your account and associated personal information through the in-app deletion flow or by emailing admin@taoofflow.ai. We may retain limited records where required for legal, security, fraud prevention, tax, or accounting reasons. Target completion time is 30 days, unless a longer period is permitted by law.

Your Privacy Rights

Depending on your location, you may have rights to access, correct, delete, export, restrict, object to, or appeal certain uses of your personal information. To exercise any of these rights, please contact us at admin@taoofflow.ai.

Children

The Services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

Updates to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes through the Services or by email. Continued use of the Services after changes constitutes acceptance of the updated policy.

Contact

For privacy-related inquiries, please contact us at admin@taoofflow.ai.